I took out a insurance policy with you and within one week we changed cars we were told we would incur a £200 fee for changing cars or £200 fee for cancelling policy no matter what we wanted to do we would incur a £200 fee, Luckily we are not on the bread line so we could pay the fee and cancel the insurance, In my mind this is a totally acceptable I am not sure what sort of admin was involved in the changing or the cancelling of a policy but I cant imagine it costing £200.
Either way was a long time ago now so I learnt a rather expensive lesson and moved on.
Their is a thread on my experience further down.
Thank you
Darko