Author Topic: Unable to update TomTom SatNav on Uconnect 7" system - Any ideas?  (Read 1481 times)

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Offline David_S_Walker

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Hello,

I am trying to update my TomTom integrated SatNav (Uconnect 7") on my 2017 595 Competizione 180 but it fails...

I have:

 - A new USB key stick formatted to Fat32.
 - Downloaded the latest .zip file and extracted to the stick as per instructions (Including the license file)

I plug the stick in to the car socket after all start up routines are complete and the car is running. It then picks up the stick asks me if I want to continue which I acknowledge and it seems to start but will always then fail with a code "Update failed(0xa40000)". I remove the USB stick and try again but the error repeats.

Anyone had this or know what it means? The car is under 3 years old so the 3 year map update should still apply?

Hoping the combined wisdom may have an answer as most Abarth dealers seem unwilling or unable to help?

Best regards,

David

Offline David_S_Walker

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Re: Unable to update TomTom SatNav on Uconnect 7" system - Any ideas?
« Reply #1 on: March 09, 2020, 11:45:08 AM »
Hello,

By way of closing this off the car went to PMS in Haverfordwest for a 3 year service and they performed a free software update to remove the code I was getting.

I then downloaded version 1040 from the Mopar website (4 x map files and 1 x licence file) and tried again. This time it went through the upgrade of the maps as expected and is now running then latest available version with a map date of October 2019.

As you only get free updates for the first 3 years I suspect if I want newer ones in the future I will have to pay for them... Unless they release a new one before the 17th of the month  ;D

Best regards,

David

Offline Pikeyboy

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Re: Unable to update TomTom SatNav on Uconnect 7" system - Any ideas?
« Reply #2 on: March 10, 2020, 12:21:17 AM »
sorry to hi jack this dave


do you know if this head unit could be retro fitted into a500?
obviously would need some tinkering & would you or do you get car play?

Offline David_S_Walker

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Re: Unable to update TomTom SatNav on Uconnect 7" system - Any ideas?
« Reply #3 on: March 10, 2020, 07:51:13 AM »
Hello,

Sorry I have no idea...

If I was to even think about this I would probably start with parts diagrams to see if there is any commonality and go from ther but no idea where you would find any diagrams.

And I think the car was about 6 months too soon for CarPlay which I would like to add if I can find a way.

Best regards,

David
« Last Edit: March 10, 2020, 10:08:05 AM by David_S_Walker »