Series 4 Infotainment screen 'blank' issues

[jenniferlouise]

Hi all, just wanted to share some detail on a potential 'malfunction' that is actually not. Ok, so I'm making no sense... let me explain. The other day I went out to the car, unlocked it, hopped in, fired it up and on came the music... just nothing on the 7" screen.  Mild panic. Turn off. Restart the car. Same thing. Go to shops cursing quality control. On return to the car, fire it up and hey, the screen display is back!! Note to self to get it checked out by dealer. Just before booking anything posted a Q on the FB site to see if anyone else has experienced this on a new car. Turns out it's a safety feature. The screen blanks out when the cabin temperature becomes too high and comes back when it's cold down. Clever little car.

You'll all be laughing at me. You probably knew this. It's even written in the handbook (like anyone reads these!) however someone may not have known this and sometime in the future this little post will save someone a wasted trip to Abarth.

[noddyrocket]

Thats a top tip! I think mine has done it once (when we had a summer day waaaayyy back!)

[Montybaber]

Mine did this last Saturday on my XSR, was really worried and googled it and it advised locking and leaving five mins to reset and bobs yr uncle! it wasnt particularly hot do will be keeping an eye on it

[Andy595]

We have had this issue once, in the heat of a long summer in the UK😎Not sure why it would happen in a damp September though.
Does this mean you cannot use Satnav when the weather is too good?
On a different note, how do you clean finger grease marks off the screen?
Has anybody found a good use for UConnect?
Andy

[Steve zxr]

   

  Thanks for the info Jennifer 

[StevieJ]

Have to say that I've not had any problems with mine even when it's been parked in the sun on hot days.

[pederb6]

Well, we had one of the coldest and wettest summer in Berlin with temps seldom reach over 20+ so that is not the issue

[Andy595]

Well, we had one of the coldest and wettest summer in Berlin with temps seldom reach over 20+ so that is not the issue

Somehow I am glad to hear that following Brexit we have infected you with our standard summer😎
Andy

[SusieSue]

Thanks for the heads-up on this, would definitely have worried me.

[Squadrone Rosso]

Mine did this today (7" Nav version).  Music but black screen.  Turning of & on made no difference.

Left the car for 40 mins, came back, all good.

Bizarre!

[Fish]

Had this happen once, I found the only way to resolve it was to lock then unlock the car. Worked ok after that.

Fish

[RickC]

This has happened to mine after a software upgrade. Contacted Rockingham Cars and they've had a few issues with blank screens,sothey're going to replace the unit.

[Fish]

I've just dropped my car at the local dealers for a service and mentioned the update. The service manager said that the update does not appear to fix the issue as per one of their technicians cars with the issue.

Fish

[pederb6]

Yea, they want to run a update on mine also, but I think it is a faulty temperature sensor in the screen.

[HarrierJint]

Had this happen to me on my XSR, it wasn't that hot or warm so my guess is that if this is the case then the sensor or the code isn't doing what it should.